Privacy Notice

Introduction:

Shokat Group (“we“, “us” and “our“) is committed to protect the privacy of all our website visitors (together, “Website”) and mobile application users. This privacy notice is in conjunction with our terms and conditions of service. By visiting and/or ordering services through our platforms, you agree and where required you consent to the collection, use and transfer of your information as set in this notice.

About this privacy notice:

We respect your privacy and are committed to protecting your personal information when you use the Service. We provide this privacy notice to describe how we collect and process information when you use the Service on personal computers and mobile devices (such as smart phones and tablets) to access our services or when you contact us about the Service.

Information we may collect from you:

Your personal information is collected upon registration of account and/or provided to us in any other way. The types of personal information collected could include your name, email address and contact number.

We may also collect technical information from your mobile device or any other device used. This information includes web surfing characteristics and data, cookies, IP address, Internet service provider (ISP) and exact GPS location from your location enabled devices. These are used along with your personal data to associate with your device ID and your account. They are only used for the duration of your usage. These data could also be used as evidence for a fraudulent activity if applicable.

How we use your information:

Your information will enable us to provide you with access to the relevant parts of the application and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our services, for any other purpose whether statistical or analytical and to help us prevent fraud.

We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.

Security and data protection:

We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

Where you have chosen a password that allows you to access certain parts of the application, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

All data stored and used are in compliance with the latest EU and UK Data Protection Regulation Act along with the GDPR.

Changes to privacy notice:

Changes to our policy notice will be notified on our website and all our account holders would be notified through an email notification.

Contact us:

If you have any questions or comments about this privacy policy or privacy matters generally you can email us.

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